On July 15, 2013, all Geek Squad business was transferred away from SupportSpace and moved in-house to Geek Squad agents. SupportSpace was founded in 2006 and provided immediate online tech support services. In 2008, Best Buy partnered with online tech support provider SupportSpace to offer remote Virtual Agent services to its clients. In November 2015 Geek Squad repairs moved to Newark following the merger between Carphone Warehouse and Dixons Retail forming Dixons Carphone (now Currys PLC). At its peak, Geek Squad services were available in Greater London, the Home Counties, the South Coast and North West areas of England, with phone and remote support was undertaken from Tulketh Mill in Preston (Lancashire) and repairs completed at a site in Wednesbury (West Midlands). In October 2006, Best Buy was reported that Geek Squad would be launching in the United Kingdom in a joint 50-50 venture with Carphone Warehouse, where today it exists as both an onsite service and a remote repair service, although not under the same name. The brand is also located in select FedEx Office locations. īest Buy terminated its partnership with Office Depot in Orlando, Florida, where Geek Squad precincts were located in ten Office Depot locations. They offer in-store, in-home, online, and remote/over the phone services. Geek Squad precincts exist in most Best Buy stores in the United States, Puerto Rico, Canada, and the Netherlands.
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